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Post by Gary Roberts on Dec 17, 2009 12:07:02 GMT -5
I apologize for the inconvenience guys...I know you want it to work, some bugs during a large upgrade are to be expected and I can extend your membership for whatever days you have been unable to get the videos to play. the reason the videos are not playing for you is that (you most likely have the latest version of flash player) if you go to the flash player website they will prompt you to get the latest version BUT at this moment there is a conflict with this version/ our player and the format that I have encoded the videos. To get the videos to play you need to roll back your version of flash player to the following link. download it and install it here... www.myarmtv.com/flash%20player/flashplayer10r22_87_win.exethen restart your browser, if it still doesn't play then install Firefox and use that temporarily until we get the fix. I am sorry for the trouble...but we attempted to have that bug fixed before the upgrade and ran into some road blocks. I assure you that we will get it fixed. |
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Post by Gary Roberts on Dec 17, 2009 12:08:32 GMT -5
I want to get all of your questions answered as well as assist in any tech service needed.
I am sorry for this troubles. Everytime there is an upgrade there is usually some fall out to a bug here or there...
pm me your number and a time to call and I will get everyone rolling.
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Post by Anthony Snook on Dec 17, 2009 13:41:04 GMT -5
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Post by Glen Jaeschke on Dec 17, 2009 19:37:26 GMT -5
Sure would like to watch and tag some videos. Tried the old flash player but no luck. Just a spinning wheel that goes round and round. Help
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Post by Josh Handeland on Dec 17, 2009 21:19:08 GMT -5
Everything was working great and now videos keep freezing up if I try to skip ahead or tag a match, or sometimes when a video is just playing and I am doing nothing, it will just freeze for a few seconds. This is happening like every 10-20 seconds now. Is this happening to anybody else?
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Post by Gary Roberts on Dec 17, 2009 21:50:17 GMT -5
I changed the buffer on the video to do some testing..that could be it.
there is also a lot going on with the server...so this is all new adjusting the settings to getting everything handled...
trust me...the peeps are working on all these issues in the back ground.
Glen..we are working on it.
did you try firefox. Internet explorer is kicking our ass but firefox is up.
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Post by Chris Kaufman on Dec 18, 2009 0:35:46 GMT -5
I changed the buffer on the video to do some testing..that could be it. there is also a lot going on with the server...so this is all new adjusting the settings to getting everything handled... trust me...the peeps are working on all these issues in the back ground. Glen..we are working on it. did you try firefox. Internet explorer is kicking our ass but firefox is up. The videos are playing for me now. Thanks!! |
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Post by Gary Roberts on Dec 18, 2009 15:12:48 GMT -5
awesome...
have been able to corner the issue relating to the server and the streaming package
working on it my friends...
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Post by John Wilson on Dec 18, 2009 22:32:39 GMT -5
I have been watching videos since the upgrade to the site without any problems, but today I get the spinning wheel of death. I guess you guys are still working on ut.
BTW, I like the new look and feel of the site a lot.
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Post by Gary Roberts on Dec 18, 2009 22:50:17 GMT -5
I think Kenneth was making an adjustment...we found out it is related to a setting on our server so we will be making some adjustments.. the good news is that our files have been tested on another server and have worked fine with the same player...so it is just a matter of time to find the bug. Gary It should be working now for you John... btw, I just got off the phone with a member and gave the following instructions and it worked for him. see below @@@@@@@@@@@@@@@@@ goto this website and download firefox browser www.mozilla.com/en-US/products/download.htmlthen download and install this link to the version of flash player that is compatible.. www.myarmtv.com/flash%20player/flashplayer10r22_87_win.exethat should get you up and running. |
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Post by Chris Kaufman on Dec 19, 2009 3:51:42 GMT -5
I think Kenneth was making an adjustment...we found out it is related to a setting on our server so we will be making some adjustments.. the good news is that our files have been tested on another server and have worked fine with the same player...so it is just a matter of time to find the bug. Gary It should be working now for you John... btw, I just got off the phone with a member and gave the following instructions and it worked for him. see below @@@@@@@@@@@@@@@@@ goto this website and download firefox browser www.mozilla.com/en-US/products/download.htmlthen download and install this link to the version of flash player that is compatible.. www.myarmtv.com/flash%20player/flashplayer10r22_87_win.exethat should get you up and running. Good work Gary! I'm in the IT biz, and I know how much a pain websites can be. Just be thankful you don't have deal with Java versions.  |
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Post by Gary Roberts on Dec 19, 2009 11:52:31 GMT -5
Thanks Chris..yeah it is not fun..this technical stuff, Leach is the one actually making alterations but we have been on the phone for hours troubleshooting and going over things that need adjustments or alterations..modifications or what have you.
I don't know Java...that bad?
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Post by Chris Heath on Dec 19, 2009 13:17:12 GMT -5
I have firefox and the videos are freezing on me...trying to tag but what a pain..it is going to be very cool soon though..thanks Gary
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Post by Gary Roberts on Dec 19, 2009 14:20:43 GMT -5
ummm the server has been lagging right now... will look into it.
Leach has fixed the flash player problem so that is good to go. Ron Klemba, please try and watch some videos tell me how it works
Gary
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Post by Gary Roberts on Dec 20, 2009 0:09:29 GMT -5
okay spoke to leach, has upgraded the version of streaming server that we run and it looks like some of you are having lagging issues with video stutter and what not. so there are some fine tuning adjustements that that server that hopefully can make these issues go away as well as creating a individual buffer system for you depending on your internet speed.
also small chance but a chance none the less that all of these tagging, and video searching, combined with Ranking search is causing the server to bog down. If that is the case and it does get worse then we would have to upgrade the server once again...although we are talking about costs rising dramatically..sadly not enough members to support that kind of upgrade so tis could spell bad news...I HOPE NOT.
Gary
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