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Post by Keith Dowdy on Jan 9, 2010 15:18:57 GMT -5
When I watch videos the session either always stops and I get a constant spinning circle before regaining start or the video stops with the same loading circle and then returns back to the beginning. This happens 100% of the time. I talked to some of my team members and they said they're getting the same thing. Is everyone else having this problem and can anyone explain to me what to do?
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Post by Chris Kaufman on Jan 9, 2010 15:53:03 GMT -5
I'm not a big fan of the player. I get the same thing, and I STILL can't get it to play at work. I talked with our network folks, and they said that it's not getting blocked by our firewall, so I'm not sure. I was looking forward to tagging a TON of matches, but haven't been able to.  |
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Post by Eric Williamson on Jan 9, 2010 15:55:16 GMT -5
Sometimes I get lucky and it plays fairly smoothly, but yeah I agree for the most part it is pretty choppy. Mine doesn't start over at the beginning etc, just real choppy.
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Post by Josh Handeland on Jan 9, 2010 16:26:35 GMT -5
Same here, never starts from the beginning but stops a lot with a spinning circle, not all the time but sometimes.
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Post by Gary Roberts on Jan 9, 2010 18:15:43 GMT -5
keith...I apologize for not calling you back the other day. I saw that you called but was unable to call you back at that time.
I have spoken to other members who are having similar issues as well as people who say they are having no problems at all. so it makes it difficult to pin point what the exact issue is.
Whoever has been unhappy with their service being received I will refund or comp you the time that you have been down. Until we find out what is causing the system to glitch I have an alternative player to go to in leu of this current player. You will be able to tag and edit tags but you will not be able to forward in the clip until in buffers into the browser or load an individual match. I will pm all of you who have posted to this thread the option.
This option should make it as just before, where you can click pause if you are having trouble playing the videos...so it can load into your browser.
Also...onto the problem. I have tested the system at multiple locations now and sometimes i have the issue and sometimes I don't. It definitely seems to be related to the internet connection but not just the speed but how much bandwidth you and your connection are using.
For instance...I was at Leaches the other day and his pc had ARM TV loaded with no problems at all... then he pushed pause.
I connected my laptop to his router and loaded ARM TV...no problems at all
then we both played it at the same time and there was an issue of stopping and starting...with the circle.
so we were both trying to use the bandwidth at the same time for one connection and it caused an issue.
so we are looking into some other options.
pm'ing you guys now.
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Post by Gary Roberts on Jan 9, 2010 18:26:18 GMT -5
josh is there a difference in your play back if you are tagging or not tagging a match.
for instance. load a video and just play it for a few minutes. does it play fine then?
then load a match and click the tag option...is this when it is getting glitchy?
or is it doing it either or...
are any of you guys sharing conections with multiple computers or having many browsers open simultaneously?
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Post by Josh Handeland on Jan 9, 2010 19:11:28 GMT -5
My bad, I guess it only happens when I am tagging matches OR when I try to watch a tagged match. If I try to watch a full-length video without tagging it works. And I am sharing a connection with my parents PC.
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Post by Logan Schuetzle on Jan 10, 2010 16:34:49 GMT -5
This is happening to me a lot too. Choppy play or it just loads. IS there a link to the old player yet?
I gave up for today on watching armtv.
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Post by Guy Windover on Jan 10, 2010 17:11:03 GMT -5
Choppy and Arm Tv is still the only thing I cannot log onto with PS3??? I can log onto anything else with it??
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Post by Gary Roberts on Jan 11, 2010 4:44:52 GMT -5
pm'd both logan and guy. This is one of those things about technology is that not everyone is on the same page tech wise. ARM TV uses php and this isn't supported by PS3. I don't know if it would be anytime soon and we are not in a position to scrap the site and start over using a different language. I don't have enough knowledge to know if or when ARM TV and ps3 would be compatitible. As far as the choppy video goes, If anyone is experiencing the choppy play could you do a speedtest for me at www.speedtest.net and post your results here. |
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Post by Anthony Snook on Jan 11, 2010 6:18:29 GMT -5
DL .51
UL .23
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Post by Guy Windover on Jan 11, 2010 6:35:29 GMT -5
DL 3.18
UL .56
Wireless Internet through router
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Post by Anthony Snook on Jan 11, 2010 6:37:50 GMT -5
 You STUD!! 
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Post by Gary Kessler on Jan 11, 2010 7:24:16 GMT -5
DL 4.15
UL 3.97
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Post by Chris Kaufman on Jan 11, 2010 9:57:18 GMT -5
I'm able to play it at work by clicking the camera. Thanks for the temporary fix. Any idea why it would not work the other way? I would like to be able to watch specific matches.
My work PC connection speed FYI:
DL 36.60 Mb/s
UL 14.09 Mb/s
I haven't watched any video yet, but I'll let you know if it's choppy.
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You STUD!! 
