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Post by Dante Dall'Antonia on Dec 16, 2010 21:41:00 GMT -5
PLEASE EVERYONE DONT MAKE THE MISTAKE I DID BUY BUYING ONE OF THESE TABLES THEIR CRAP I BOUGHT 3 AND ONLY ONE OF THEM WENT TOGETHER HAD TO PAY EXTRA SHIPPING ON TOP OF THE 400 I SPENT ON SHIPPING TO SEND IT ALL BACK NOW HE WONT RETURN MY CALLS THE ONE TABLE I HAVE IS ALL WOBBLY AND ITS NOT STURDY ELBOW PAD KEEP COMING OUT WHEN U PULL THIS TABLE LOOKS VERY NICE ON HIS WEBSITE AND I ADMIT IT LOOKS GREAT IN MY GYM BUT YOU CANT PULL ON THIS TABLE ITS JUNK BUYER BEWARE DONT BUY THIS JUNK GET A HIRST OR WINDOVER OR MAZERENKO
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Post by Deleted on Dec 16, 2010 21:53:34 GMT -5
The only thing bad about my FH table......I still suck at AW....
The table is the stuff though
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Post by Johnny Edwards on Dec 16, 2010 21:56:00 GMT -5
I agree, Frank makes the best tables around here. Had some problems with our table we ordered from STB, came back pretty nice now but had to have ours shipped back too, and it took forever to get back and the padding tears up easy with elbow pads coming up like you said. I don't like bad mouthing peoples businesses though, but if it's not an isolated incident then someone needs to work on the customer service and the said product a little better.
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Post by Dante Dall'Antonia on Dec 16, 2010 22:02:39 GMT -5
What costumer service this guy advertizes as a buisnes but soon as theres a problem hes telling me hes just a guy making tables in his garage for fun this guy is a joke then he starts name dropping telling me chad silvers loves his table i dont care if john brzenk and devon larratt love his table the ones he sent me are crap and wont go together is he gonna give me my shipping $ back hes a crook
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Post by Dan Benoit on Dec 16, 2010 22:18:30 GMT -5
Mcdonalds is a "customer service business" that serves hamburgers......stb should consider the same....i pull on a hirst table every week its very simple but its fine....Customer service is def #1 though... not sure the full details of the story but if thats all true...yikes.....also consider putting a piece of plywood under your table after u order it
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Post by Tommy Russell on Dec 16, 2010 22:18:49 GMT -5
Get a F. Hirst table, they are TOP-NOTCH!! No customer service needed.
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Post by Johnny Edwards on Dec 16, 2010 22:22:40 GMT -5
Actually Chad Silvers was not to happy with the customer service himself. Table could have been alot better.
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Post by Dante Dall'Antonia on Dec 16, 2010 22:28:00 GMT -5
i do have a piece of 3/4 inch plywood bolted to the bottom the problem is the legs are held together by small bolts that are not very strong i wrenched these allen key bolts hard as i can and this table is still flimsy and wobbly then after pulling for a bit they loosen off and now the whole table is like gonna fall apart what do i have to do use thread lock everytime i want to use this thing im stuck with this crap now im gonna bring it to my friends fabrication shop and weld the whole thing together what a joke makes it kind of hard for disasembly purposes this thing is junk.
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Post by Dante Dall'Antonia on Dec 16, 2010 22:36:08 GMT -5
Im gonna put a video up on here to show what im talking about.
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Post by Marcelo Palacios on Dec 16, 2010 22:39:54 GMT -5
the BEST table I've even seen is a WINDOVER table, they used it at the Mike Gould Classic and most tournaments in Ontario and everyone LOVES IT, amazing design, easy to put together (one to two minutes, and the same time to take apart, actually the time he showed me it took less than 1 minute) and is very very sturdy...
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Post by Dante Dall'Antonia on Dec 16, 2010 22:45:28 GMT -5
Marcelo you are right bro my brother is gonna be calling guy he wants to buy one I was stupid and said to myself im gonna buy this stb table because he is close in washington and it will be cheaper for me in shipping friendlyin rights it was cheaper in more ways than one.
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Post by Giles Russell on Dec 16, 2010 22:55:47 GMT -5
Get a F. Hirst table, they are TOP-NOTCH!! No customer service needed. That's f'd up. You told me my custom table was the doo-doo.... Formica counter top and 2x6 pine legs make the best tables. END OF. |
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Post by Dante Dall'Antonia on Dec 16, 2010 23:00:44 GMT -5
Anthony,
This letter is in regards to the three armwrestling tables you ordered and received from me in November of 2010. You ordered 3 tables from me stating that the STB table was the nicest armwrestling table you had ever seen. In fact you had physically seen one of my tables in Florence, Oregon at the U.S. Open Armwrestling tournament and pulled on it, checked it out and were able to see it in person and see the design and quality.
After you received the three tables in Canada you called me to notify me of an issue with the threads on the frame legs tightening up and not being able to assemble two of the three frames completely. You returned two sets of legs and two top frames of which I chased the threads with a tap and die set and pre assembled to make sure they work perfectly and they do. Those parts are boxed up and ready to return to you as we speak.
A few days after your initial call concerning the thread issue you called me again saying that the table frames were “flimsy” and Loosening after using them at a couple of practices involving around 25 armwrestlers each time. I told you that I had several tables out there in use and no one had ever complained about the frames loosening up after use so that this was new to me. You informed me that my table frame design was all wrong and that I should build them differently by having tubes at the top and bottom and a center tube that is secured by a set screw at each end similar to the tables built by Frank Hurst. I told you that my frame design is the same design as the ones built by Igor Mazurenko which at that time was the only table approved for competition by the world armwrestling federation. You asked if I would be refunding your money for the tables and I told you that I needed time to process the issue and would get back to you with my decision.
My initial reaction to this issue as a business person would be to refund the money you paid for the tables with my apologies and move forward. After some thought on the situation I feel as though you knew exactly what you were buying before you made the purchase of the three tables because you were able to physically see the table in Florence, Oregon previous to your purchase and you liked them and thought they were great and ordered three of them a short time later. The table in Florence, Oregon was identical to the three tables you received. I believe that the tables you received were of good quality free of material defects or damages with the exception of the thread issue which has been corrected. I would like to return the 2 sets of legs and 2 top frames to you immediately so that your three tables are complete and correct. I will also send you longer 3/8” threaded pins for the elbow pads as you think they are too short. No other person has mentioned that issue to me either.
I am willing to work with you on most any issues but I just do not feel that refunding your money is justified in this situation due to fact that the table that you saw in Oregon and on my website is identical in design and every other way to the three you received in Canada. You knew what you were buying before you bought them and because the one table you practiced on loosed up after heavy use does not mean that my tables were misrepresented in any way nor is there any claim made by me or on my website that my tables would not loosen up after heavy use. There are several armwrestling tables for sale around the world, available on the internet and none of them claim that their tables will not loosen up after heavy use. I build the tables as you see them, I didn’t invent the frame design, I only use the same design as another manufacturer and make no claim that its perfect, but it is approved by the WAF.
I would rather communicate with via email because I do not wish to argue with you or exchange harsh words with you and I feel this is a much better way to communicate going forward.
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Post by Marcelo Palacios on Dec 16, 2010 23:02:59 GMT -5
Hey Dante I know you've pulled in the Windover table, in fact you kicked my a_ _ in one of those tables, but I'm gonna have a surprise for you next time we meet, so keep training hard hahaha, it was a pleasure pulling you dude, see you next time.
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Post by Dante Dall'Antonia on Dec 16, 2010 23:03:56 GMT -5
I DONT KNOW WHAT HE IS TALKING ABOUT I HAVE NEVER EVEN BEEN TO OREGON THIS GUY THINKS IM ANTHONY I HAVE NEVER SEEN HIS TABLE IN PERSON BEFORE I BOUGHT IT I WENT ON HIS WEBSITE AND SAID THAT LOOKS LIKE A REALLY NICE TABLE FOR A GOOD PRICE.BUT THATS ALL IT DOES IS LOOK NICE NOT USABLE
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